19 SEPTEMBER 2023, Milton Keynes, UK: Techniche today announced that charge point operator EasyGo has selected its asset and maintenance management product, Techniche EV to support the reliable operation of its network of chargers.
Ireland’s first dedicated private EV charging company, the EasyGo network is now the largest privately-owned charging network, with coverage across the island of Ireland. EasyGo hosts and manages over 4,275 charging points across 1,500 locations, used by more than 50,000 Irish EV drivers.
EasyGo will use Techniche EV to automate the maintenance and support the monitoring of its network of chargers, to improve charger uptime, and to meet or exceed customer service level agreements.
“We are on a mission to decarbonise transport by investing in and expanding the EV charging infrastructure. As such, we need a solution to help us automate the maintenance and monitoring of our rapidly expanding network of chargers. This partnership will bring the operational excellence of the fuel retail industry to our business, ensuring our customers have access to the highest standard of EV charging facilities,” said Chris Kelly, co-founder and technical director of EasyGo.
“Techniche has many years’ experience working with the petroleum retail industry, helping fuel and convenience customers manage the maintenance of their critical assets and improve the reliability of fuel retail infrastructure.
“Techniche understands the demands of our clients – those that own the charge points as well as the end-users, the EV drivers wanting to charge. We expect Techniche EV will enable us to improve our service delivery, and by using best-in-class systems, continue to deliver for our customers.”
Karl Jacoby, CEO, Techniche commented: “We’re proud to be working with EasyGo, a successful pioneer of EV charging, whose network is rapidly expanding across the island of Ireland.
“EasyGo can now create work orders by pulling error codes and other asset data directly from its charge point management software into the Techniche EV product. This removes the need for manual intervention when faults occur, speeding up the time to repair, improving the charging experience for EV drivers.
“The industry in general is grappling with how best to deliver a reliable charging experience. Technology to automate the maintenance of EV chargers will be vital to improve the reliability of the infrastructure and meet government targets.
“Additionally, by capturing and recording asset data from the chargers, EasyGo will gather a detailed history of the chargers they operate, allowing them to analyse the performance and cost-effectiveness of different brands and models.”
EasyGo uses OCEAN charge point management software by Landis+Gyr, which is integrated with Techniche EV to exchange data for monitoring and maintenance.