Manage the performance of your assets and maximize asset ROI.

Urgent helps you keep track of your critical, revenue-generating assets and gives you complete visibility of what’s happening to each one, so that you can plan proactive maintenance and asset optimization, remain compliant, and minimize any costly downtime, to ensure a positive experience for your customers.

All Your Asset Data – In One Place

Your asset register is more than just a collection of makes, models and operating instructions. Urgent also tracks warranty information, asset location and financial data.

A complete record of maintenance history, in a centralized online location, and a full audit trail for compliance and reporting – all at your fingertips.

Proactive Maintenance for Peak Performance

Urgent makes it easy to stay on top of your proactive maintenance and keep your sites running at peak performance. Schedule critical, compliance-related inspections and services, and regular maintenance tasks, such as deep cleaning or refuse management.

Streamlined Reactive Maintenance

When a fault or breakdown is reported at one of your locations, you want it repaired – and quickly. With Urgent it only takes a few clicks to create a repair task and for the right engineer to receive a notification. There’s complete transparency – the site operator can see which engineer has been assigned the job and the expected response time.

Asset management on the move

The mobile app gives contractors instant access to a full asset maintenance history, including details of fixes performed by other contractors. Having complete visibility of the asset history speeds up the identification of repeat faults or highlights assets that may be more cost-effective to replace rather than repair.

Asset management features on the mobile app make it easier for your contractors to update asset data on-the-go, ensuring your asset data stays accurate. Add new assets, update existing asset data – such as location – or remove obsolete assets from your asset register.


Connected Assets

IoT sensors on assets such as refrigeration units or fuel pumps can detect faults before they impact operation. Urgent takes these alerts, creates a maintenance task, and dispatches an engineer – automatically. The result? Minimal downtime and no emergency repair costs.

Powerful, Insightful Reporting

Asset performance insight from Techniche helps you identify the perfect time for asset optimization and maintenance intervention to generate the best possible return on your asset investment. Powerful reports give you deep insight into the costs of maintaining individual assets or asset types.