Drive down costs and optimize your maintenance budget.
Urgent gives you complete visibility of all aspects of your maintenance operation, across all your sites, such as contractor performance or asset downtime, and all the associated costs.
Sophisticated BI reporting enables you to visualize your data, and drill down into asset type, site, or supplier, to really understand what’s driving the numbers, optimize spend and help you make informed choices moving forward.
Never Miss a Warranty Repair
Keeping on top of warranties and scheduled services can be time-consuming. It’s estimated that more than a quarter of repairs under warranty are missed – and paid for, or warranties are invalidated as a result of asset servicing by the wrong contractor.
Urgent links assets to warranties, ensuring any repair or servicing task will be automatically assigned to the correct warranty supplier, meaning you won’t be paying for work that should be free of charge.
Full Control of Maintenance Costs
Because Urgent gives you 100% visibility across all your sites, you can accurately track, control, and optimize your maintenance spend. Define your limits by region, site, or contractor and stay in full control of your finances.
Pre-configured approval workflows come into play once budget limits have been reached, or if a repair falls out of budget.
Streamlined and Automated Financial Processes
Fixed supplier contracts reduce your admin and mean you always know upfront the exact cost of a particular service. Fixed contracts allow you to fast-track reactive repairs or regular preventative maintenance, bypassing the approval process and getting your assets running again.
For repairs beyond the day-to-day, Urgent enables you to set up and manage multiple authorization levels to approve costs per asset, site, or territory.